Hotbit Account Not Accessible After Shutdown - Crypto Balance Missing

Ranjeet
Ranjeet
Hotbit
December 1, 2025 9:19 AM107

I had an account on the Hotbit mobile application where I was holding coins with an approximate total value of above $100. After Hotbit was ceased in 2023, I can no longer access my account. When I try to log in through the mobile app, I receive a message saying that my account does not exist, even though I previously used this account and had a balance in it. There is no active support or contact channel that I can reach through Hotbit, so I have been unable to get any assistance or information about my account or funds. This situation is causing serious concern, as I am completely unable to access my balance. Through this complaint, I request that my Hotbit account and the coins in it be identified and my access problem be resolved. If it is not possible to use the Hotbit platform anymore, I ask that my account and funds be transferred to another suitable platform and that I be provided with access details so that I can securely reach and control my assets again.

Comments

Similar Complaints

I Need Help Recovering My Remaining Funds from My Closed Hotbit Account

Ahmet
Ahmet
Hotbit
May 13, 2025 2:24 AM130

Hello, I had several cryptocurrencies left in my Hotbit account before the platform shut down. These funds are still vis...

Unable to Access Hotbit Exchange and Retrieve My Crypto Funds

İdris
İdris
Hotbit
November 14, 2024 1:44 PM168

I used the Hotbit cryptocurrency exchange, but it has shut down, and I can no longer access the platform or retrieve my ...

Unable to Access My Funds on Hotbit Exchange After Closure

Fatih
Fatih
Hotbit
January 9, 2025 1:36 PM175

I am deeply frustrated with the situation on Hotbit Exchange. I was not informed that the platform would be shutting dow...

Unable to Access Funds After Hotbit Closure - Demand for Coin Recovery

Yakup
Yakup
Hotbit
May 28, 2024 1:31 AM167

Hotbit, the cryptocurrency exchange, has shut down, and I can’t access my funds. I am extremely frustrated and demand th...