Hopper Price Freeze failed, how can I claim the price difference?

First review the Price Freeze confirmation, including the expiration date, coverage limits, and any maximum protection amount.

The price difference is usually covered only when your booking meets the service terms, so compare the fare you paid with the frozen price and keep screenshots showing both amounts.

If you believe Hopper should have honored the frozen price, contact Hopper support through the app, provide your booking reference, Price Freeze confirmation, and evidence of the fare increase, and request reimbursement of the eligible price difference.

If Hopper denies your request and you believe the feature was misrepresented or the terms were not clearly disclosed, consider filing a complaint on Xolvie to seek a resolution.