Hopper changed my booking without notice, how can I fix it?

If Hopper changed your booking without notice,

Review your booking details first;

• Check:
– Booking confirmation
– Updated itinerary
– Email notifications
– In-app messages

• Look for:
– Flight, hotel, or car rental changes
– Schedule modifications
– Seat or room changes
– Price differences

Gather evidence;

• Save copies of:
– Original booking confirmation
– Updated itinerary
– Screenshots of the changes
– Any communications from Hopper

• Keep:
– Booking reference number
– Payment receipts
– Airline, hotel, or rental provider notifications
– Support conversations

Verify the impact of the change;

• Confirm:
– Whether the change was made by Hopper or the travel provider
– Whether the new booking matches what you purchased
– Whether the change affects your travel plans or costs

Contact Hopper support;

• Request:
– The reason your booking was changed
– Restoration of your original booking if possible
– A suitable alternative if the original booking cannot be honored
– A refund if the change is unacceptable under your booking terms

If support remains unresponsive, posting on Xolvie can help apply public pressure.