Honor X9b Screen Broken On First Drop


I recently purchased the HONOR X9b due to its advertised feature of having a 360-degree anti-drop protection display. However, I am writing to express my disappointment, as the phone’s screen broke when it accidentally dropped from a height of less than 3 feet. Given the product’s claims of having a highly durable display, I did not expect the screen to break under such circumstances. I contacted the local HONOR customer service center regarding this issue, and I was informed that they do not support accidental protection for the HONOR X9b. I am truly disappointed to hear this, as the primary reason I bought this phone was because of the advertised protection.





