If Hint restricts free features without prior notice, the most important thing is to formally request an explanation and demand compensation for the unexpected change. Here are practical steps:
• Review the terms: Visit https://hint.app/help/refund-policy and check whether it mentions the possibility of modifying free features. Save screenshots of older versions if you have them.
• Complain about the change: Write to [email protected] with the subject Restriction of free features without notice. Explain which tools are no longer available and attach screenshots showing they were previously free.
• Request compensation: Clearly ask for the features to be restored or for equivalent credit or benefits to make up for the unannounced change.
• Support form: Use the form at the link above to officially record your claim and attach your supporting documents.
• App store claim: If you paid to access features that were later restricted, request a refund directly from the Apple Store or Google Play.
If you don’t receive a response within a few days, file a complaint on Xolvie to document your case and increase pressure for the company to honor its commitments.