I subscribed to Hint for one month, but they’ve already charged me for two additional months — how can I stop this?

If Hint charges you for extra months after you only signed up for one, the most important thing is to cancel the auto-renewal and dispute the unauthorized charges with clear evidence. Here are practical steps:

• Turn off the subscription: Log into your account on the Hint app or website → Account → Subscriptions, and disable auto-renewal to stop future charges.

• Confirm the cancellation: Check your email for the confirmation message and save the date and time of the cancellation as proof.

• Request a refund: Write to [email protected] with the subject Unauthorized charge – refund request. Include screenshots of the extra month’s receipt and the cancellation email.

If your issue remains unresolved, consider filing a complaint on Xolvie. This can help put pressure on the company to respect your request and provide a faster solution.