Hinge banned my account without explanation, how can I appeal the ban?

Xolvie
Xolvie Resolution Specialist June 25, 1:30 pm

You can make a straight appeal through the app if Hinge banned your account without giving a reason.

When you open Hinge, you should see a ban notice with a way to appeal. Click "Appeal" and make it clear why you think the ban was wrong.

Hinge may ask for proof of name, like a government-issued ID, especially from people who are not in the U.S.

Hinge only takes appeals through this in-app way; they don't take emails or messages on social media.

A member of Hinge's safety team will email you after you send in your request.

The review process can take a few days, and sending in more than one appeal may cause the answer to be late.

If your request is denied, it can be hard to make a new account. Device IDs, phone numbers, emails, and even pictures can all be tracked by Hinge.

You'll need a new phone number, email address, and photos to try making a new account. But this might be against Hinge's rules, which could mean another ban.

If you’ve faced a similar issue, don’t hesitate to share your story here. You can also file a complaint on Xolvie to help others in the same situation.

Vote

Related Complaints

Hinge Canceled My Premium Membership Without Reason

Doğu
March 20, 9:29 pm
-