I bought four 4-kilogram units of Pril hand wash dishwashing detergent online. The new Pril detergent doesn't have the same thick texture as before. It looks like someone watered it down halfway. When you squeeze a handful, you get very little foam. I tried calling the customer service number (0216)5794000 at around 2:30 PM on October 26, 2023, because I suspected the product I received was counterfeit. I called five times, but I couldn't get through. It's really surprising that a big company like Henkel has such bad customer service. It looks like they only put the number there to look good, not actually to help customers... I'm not sure. Should I make a complaint about Henkel's Pril dishwashing detergent or about Henkel's customer service? I will never bring a product branded with Pril into my home again.
I purchased the V15 HEPA product from Dyson.com.tr on 06/11/2023. The product was delivered to me on 08/11/2023. On 28/12/2023, I noticed movement in the integrated head pipe. I connected to live help. After the video call, I was informed that the new pipe would be delivered to me free of charge. Th...
I use the Beko BM 4044 4prg dishwasher. Or rather, I can't use it. The product was purchased on 08.09.2022, but I started using it only after 12 months. Initially, it cleaned my dishes well, but after 1-2 months, it stopped washing and drying the dishes properly. I called customer service multiple t...
I purchased a Hoover HDP 4149ambc/1-s washing machine with a 14 kg washing capacity and a 9 kg drying capacity about a year ago. The drum's fins recently broke. On July 15, 2023, the authorized service arrived and stated that they would order the part. There have been no updates from them in two wee...
I bought a Beko washing machine in March 2023. In November 2023, I called for service for the first time because, during this period, the machine had started tearing my clothes. I waited for a while, but when the tearing continued, the service said it was due to the detergent and advised me to use l...
I’m very disappointed with a recent bulk purchase I made from Farmasi. I ordered their Oxi Clean Wipes powder detergent, which is clearly labeled as 500g, but when I opened the box, I found only 200g of product inside. I’m not just a customer—I’m also a Farmasi sales representative, and I immediatel...
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