Two days ago, I purchased a membership in the Litmatch app using the mobile payment method, but my VIP status has still not been activated in the app. Even though the payment was successfully processed, VIP does not appear on my account in any way. My subscription page, however, shows that the membership is valid until March 5, 2026.
My account ID is 33449617. I reached out to the support team through the app and provided a screenshot proving my subscription purchase. Despite this, my VIP membership still has not been activated.
I request that the VIP membership I paid for be immediately applied to my account—without delay and in full—taking my subscription period into consideration.
On December 5th, I purchased VIP by paying 499 TL via mobile payment in the Litmeç app. Although the payment was successful and I have screenshots showing that I am VIP until March 5th, 2026, VIP has not been activated on my account in any way.
I have reported the situation multiple times through in-app support, and I was constantly asked for documents and proof. I sent screenshots showing my payment and my VIP period. Despite this, no solution has been provided for days, I have not received a clear response, and I am still not VIP.
My username in Litmeç is “♞Army❖Ƭʜᴇ❖BAŞKAN”. I request that the VIP package I paid for be fully activated on my account for the specified period and that my grievance be resolved as soon as possible.
I am a VIP 9 user on the Litmatch app with the account ID 65f0c441ba626e612b49b51c. On October 26, 2025, around 3:35 PM, my account was banned without any explanation. The ban was set to last until October 29, 2025, 8:39:47 PM. I did not receive any prior warning or notice—only once in the past was ...
Hello, I am the owner of the Litmatch account with ID 6471927848. On November 4, 2025, I learned that my friend’s account, with ID 6771810822, had been banned. We don’t know the reason for this ban, and no warning or explanation was provided. I believe that my own actions might have unintentionally...
I had a temporary ban on my Litmatch account, and I patiently waited for the ban period to expire. However, even though the suspension time has officially ended, I still cannot log into my account. The system doesn’t indicate any active ban, yet I’m locked out with no explanation. I’ve been trying ...
I have been using the Litmatch voice-chat app as a VIP member for some time. In the past, when I waited around three minutes in the voice-matching section, I would usually get matched without any issues. However, for the past five days, the system has given only a 30-second timer and then shows the ...
I was using the Litmatch app on my Redmi 10 phone and never made any membership purchases or payment transactions. On October 23, my account was banned. Previously, I had only received one warning, and I had been informed that my account would be banned after three warnings, yet it was suspended aft...
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