I ordered the same item twice from the online store of H&M, but both orders were canceled on the grounds that the item was out of stock. However, when I checked the website, I saw that the same item is still available at a new, higher price. Despite placing the order two weeks ago, I received no information at first, and it was later canceled without proper notice. I had purchased it as a gift, and the store's actions caused me inconvenience. I request that the issue be resolved and the item be delivered to me at the original purchase price.
Three weeks ago, I ordered a product from H&M’s website, but they sent the wrong color. When I reordered, I had to pay a higher price due to a price increase. Today, the second order arrived, and once again, they sent the wrong color. When I called customer service, they simply told me to return it,...
I placed an order with H&M during a sale, and after waiting 10 days, the items were suddenly canceled without warning. I had even spoken to customer service earlier that day, and they assured me the order was being prepared for shipment. Later that same evening, I received a notice that my entire or...
I placed an order with H&M on March 12 (Order No: 10058683463), but without any explanation or approval from me, the seller canceled my order. I was not informed or given a reason. What’s worse is that the same items are now listed at much higher prices on the website. I purchased those products du...
I ordered a denim jacket from H&M’s online store during a sale and was genuinely excited about the purchase. Ten days after placing the order, I was informed that the item was “out of stock” and that my order was canceled. However, to my surprise and disappointment, the exact same jacket was reliste...
I used a gift card for an online purchase at H&M, but my order was canceled by H&M, and I haven’t received a refund. They keep telling me that I’ll get an email, but it’s been 10 days, and I’ve received nothing. I can’t even buy the items I want now. Despite contacting customer service, no one helps...
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