I have ordered something from H&M but have changed my mind and want to cancel my order. What is the easiest way to cancel my order?

66 Display
Xolvie
Xolvie Resolution Specialist December 25, 2023 5:36 pm

If you purchased something from H&M but later changed your mind and wish to cancel your order, the steps given will help you do that. How to do it:

• Get to My Account:
- After logging in to your H&M account, go to "My Account."
- Click on "My Purchases" or a similar link to find the section where you can see your online orders.
- Check for the "Cancel Order" button. If you can see the "Cancel Order" button for the order you want to cancel, click it.
• Follow the Cancellation Steps: During the cancellation process, follow the steps that are given to you. If the order is still within the time frame for cancellation, it will be canceled.
• Things to Know About the Return Policy: Keep in mind that you have 30 days from the date of purchase to cancel or return your order. You should know that you will have to pay for both the delivery and the $4.99 return fee. On hm.com, you can find the full Returns Policy.
• Cancellation Refund: If the cancellation works, H&M will give you a refund using the same method of payment that you used to make the original purchase. As soon as possible, and no later than 14 days after we receive your cancellation notice, we will start the refund process.
• Contact Customer Service (Optional): You can contact H&M Customer Service for help if you have any problems or specific questions during the cancellation process.

Remember that these conditions and monetary specifications may change based on the brand’s policies.

Vote

Related Complaints

H&M Still Hasn’t Shipped My March 21 Order and I Can’t Cancel or Get a Refund

Anı
March 28, 10:55 am
-

H&M Discounts Issues

Kübra
January 04, 2024 5:21 pm
-

H&M Charged Me 18 Times for One Purchase

Ece
October 10, 2023 8:28 am
-
H&M Charged Me 18 Times for One Purchase
21100
(14 reviews)