Gratis Online Store Pickup Order Still Not Ready After Days

13

On 11.11.2025, I placed my order numbered “pr26266883” through Gratis Online and chose the option to pick it up from the store. However, even after 5 days, I received no updates about my order—only the initial “order received” message. I couldn’t get any information from the store either, and my items still have not been delivered.

Ilgın
November 21, 2025 12:48 PM

Yes, when the complaint was published, it was shipped and prepared, but it hasn't reached the store for 2 days, so it wasn't really helpful. It's been in the transfer stage for days. Honestly, the only thing I don't like about Gratis is the delivery times.

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