I transferred ₺1200 from my Garanti Bank account to my GPay wallet, but the money never showed up in my GPay balance. I followed all the steps properly and used the GPay support button to report the issue. Unfortunately, the response I received was completely unhelpful—they told me to reload my balance using the "Add Money" option, which I already did!
I feel completely ignored and frustrated. My money is missing, and no one is providing a real solution. This is not a minor amount to just brush off. If this platform wants to be trusted for digital payments, they need to take these issues seriously.
I demand a full refund or immediate resolution of the missing amount. I also request clear, step-by-step guidance on how loading funds is supposed to work, because what I did clearly didn’t work—and I refuse to lose ₺1200 over this. Please respond and resolve this now.
I sent ₺150 to my GPay account, but the money hasn’t appeared in my balance. I’ve reached out to the company, but I haven’t received any response. I even provided the IBAN they gave me, and I attached a screenshot for reference. I’m asking for this issue to be resolved immediately, as I haven’t hea...
I made a bank transfer to GPay through Ziraat Bank for ₺340, and it’s been hours with no sign of the money in my account. I’ve emailed them multiple times, but no one has responded, and nothing has been resolved. It’s extremely frustrating to be left in the dark with no communication or support. If...
On March 12, 2024, at approximately 10:27 PM, I made a deposit of ₺8,600 at the Garanti Bank ATM. The deposit consisted of ₺200 and ₺100 bills. I used the cash deposit feature on the ATM screen to deposit the remaining amount using ₺50, ₺20, and ₺10 bills. Unfortunately, the ATM encountered an error...
On June 13, 2025, I attempted to deposit money using the QR feature at a Garanti Bank ATM. First, I deposited around ₺10,000, then added a bit over ₺7,000 using the “add money” option, bringing my total balance to ₺17,800. I then selected “add money” again and deposited ₺11,200. The ATM screen froze...
On September 26, 2025, at 18:46, I deposited ₺490 through Garanti Bank using AMG Pay’s “instant transfer” method. However, even after hours had passed, the amount never appeared in my AMG Pay account. I did not receive any error message or warning during the transaction, and there is no transaction ...
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