On March 16, Google Play charged ₹500 to my account for an in-app purchase linked to my Google account email. I did not intend to make this purchase, and I do not want to pay for this transaction. I request that this ₹500 in-app purchase be fully refunded to me and that future in-app purchases on m...
I made an in‑game purchase in the mobile game “Tower Rush” through the Google Play Store in India, but the money was not credited in the game. Yesterday, I deposited 300 INR using UPI for this purchase, yet the in‑game balance or items I paid for have still not appeared in my Tower Rush account. I d...
On 11/03/2026 I purchased UC in PUBG Mobile through the Google Play Store, paying approximately 24.90 BRL. Despite the payment being completed successfully, the UC was not added to my account. The purchase was made directly via the Play Store, and the problem occurred only with this specific transac...
I made a purchase in the eFootball game by Konami through the Google Play Store, but I never received the pack I paid for. On 3 March 2026 at around 6:35 PM, I bought a José Mourinho-related pack in eFootball using M-Pesa via Google Play. A total of Ksh 370 was deducted from my M-Pesa account with t...
I am a parent writing about an unauthorized in-app purchase made through the Google Play Store on my Redmi C15 device. On February 27, 2026, my 8-year-old son spent a total of ₹12,000 in the Free Fire game using Google Play without my knowledge or permission. After I discovered the issue, I contact...
I am writing because I lost my guest account and, along with it, all my level and progress linked to Google Play, and I would like support to check if it can be recovered. About six months ago, my guest account was deleted by mistake and, after that, I could no longer connect to it or regain access ...
On the night of February 19 at around 3:00 AM, I downloaded the app Blushed – Romance Choices through Google Play. The app clearly stated that it offered a three-day free trial. However, without even waiting three days, I deleted the game and canceled the subscription through Google Play at around 5...
I purchased a gift card/event code for the game Free Fire through Google Play for approximately $7. However, when I try to redeem the code in the game, the system displays a message saying, “We need more information to redeem your gift card,” and the code does not work at all. Even though I have tr...
For about a month, I haven’t been able to properly use my own account because of an issue with the Google Family Link app. Even though my account is a parent account, when I try to download an app from the Google Play Store, I get the message, “Parental controls restrict downloading this item,” and ...
On February 17, 2026, I purchased an annual subscription to the Fitify app through Google Play for approximately $9. Since I was not satisfied with the app, I canceled the subscription on February 18, 2026 — just one day after the purchase. However, several days have passed and I have not received a...
An unauthorized charge of $106 was made on January 25 from my bank card, which was saved on my child’s tablet, for an application called Draw It. Neither my spouse nor I entered our card information to purchase this app. The transaction was made entirely without my knowledge. As soon as I became awa...
On February 14 at 10:54 PM, two separate charges of $3 each were made through Google Play for a TV+ subscription, totaling $6. Despite the charges, no...
Unauthorized charges were made to my Halkbank Paraf credit card under the name “Google Avakin Life 3D London,” starting on February 13. These transactions were processed in multiple small amounts, occurring daily and sometimes several times per day, totaling approximately $58 in unauthorized charges...
On February 11, 12, and 13, I discovered — after receiving the billing statements — that my 4½-year-old son made in-app purchases through Google Play without our knowledge or consent. Although the total amount of the transactions appears as $39, we were not aware of these games, nor are they being p...
For the past two weeks, I have been unable to reinstall the E-Nabız application from the Google Play Store on my Redmi 13 phone, even though it was previously installed on my device. The download remains stuck in the installation phase and never completes. As a result, I cannot log into MHRS or sche...
On February 17 at around 7:38 PM, an unauthorized payment of $16 was made through the game Gamexis on the Google Play Store using a Redmi 12 device, without my knowledge or approval. I noticed the transaction within 24 hours. The game was never played, and after the purchase, I immediately followed ...
I would like to share the issue I experienced regarding Crash Bandicoot: On the Run, developed by King. I was a dedicated player who genuinely enjoyed the game and invested a significant amount of time into it. The game also had a high rating of around 4.8 on the Google Play Store. However, the serv...
On February 17, 2026, a total of $89 was charged to my Ziraat Bank debit card, which is registered in my name, under the description “LIDIO/Google.” The transactions were processed in multiple installments throughout the day — six separate charges of $2 each, along with one charge of $80. These tran...
I purchased gold in the game Travian through Google Play using my Türk Telekom mobile line; however, in both transactions, the gold was not credited to my game account. Last night and again about an hour ago today, I made purchases of $14 and $7, totaling $21, which were charged to my mobile account...
I am writing to complain about unauthorized in‑game purchases made in the Free Fire game through Google Play. On 25/01/2026, purchases were made from inside the game using my Google Play account linked to the email address aishajana***@gmaiil.com, with a total value of 217 US dollars, which is appro...
I am writing regarding multiple unauthorized in‑app purchases made through Google Play for the Free Fire gaming bundle packs on my Android device. On 14 January 2026, between approximately 6:00 pm and 7:30 pm, my child used my phone without my knowledge and made several purchases in the game. These ...
I downloaded a game called Kingshot through an advertisement shown on Google Play. The ad gave the impression that the game was educational and entert...
I have been using an Android phone in Turkey and was able to use the OmeTV application on the Google Play Store without any problems until recently. However, since September 2025 I can no longer access OmeTV through the Play Store and I am now unable to find or download the application there. Before...
I am a PUBG Mobile player, and I am currently unable to play ranked matches due to a UC-related error. When I try to enter ranked games, the game displays the message: “You do not have sufficient UC to use this feature. To improve your game experience, please complete the refunded UC,” and does not ...