GKM Forex Blocked My Withdrawals and Manipulated My Balance

Hello Mr. Mustafa, GKM fx is an award-winning investment institution that provides services with an internationally broad-authority brokerage license. While our institution has the authority to propose transactions and analyses, it has been observed that you have not made any investment expert recommendations upon your request from the registered line. Our institution publishes information and suggestions about products according to the market conditions that occur during the day, and it is stated that these suggestions are not certain. It has been observed that you have only conducted gold transactions in your investment account with our institution. At different times, you have invested a total of 1700 USD and it has been observed that you increased this to 11,000 USD with your gold transactions. During this period, there is no withdrawal instruction in the institution. On 11.02.2025, you have a withdrawal instruction of 200.00 USD, but when your withdrawal was about to be approved on 12.02.2025, after opening a petroleum purchase at 17:05 on 11.02.2025, and then a silver sale at 13:51 on 12.02.2025 - a sell transaction in the direction of falling prices, and opening gold sell transactions at 16:29 and 17:24 on the same date, you incur a loss after a nearly 3% upward movement of 45 USD in gold and silver following the US PPI data, and there is no withdrawable amount left in your investment account. These transactions are not recommended by an investment expert to you, and you are informed because your investment account gives a margin call warning, but no other advice or transaction suggestion is given. In your investment account, you make all your transactions with your own decisions, and threatening the institution by saying 'give me all my money or I will write a complaint' after incurring a loss when the GOLD prices rise is far from the reality of financial rules. Depositing money in your investment account, as you stated above, is your decision, and the profit of the transactions to be made in this process is your responsibility, as is the case with the loss. All of your statements above are untrue. It has been observed that you opened 16 gold and silver transactions in our institution, made a profit from these transactions, and increased your balance to over 11,000 USD, and then incurred a loss due to the gold transactions you chose on 12.02.2025. There is no error or responsibility of the institution in these transactions. It has been determined that you have accounts in many brokerage firms and have written similar complaints with similar content. Our institution is not legally or indirectly responsible for the loss arising from your gold transactions in your investment account. A report from our legal unit and an expert report have been prepared and sent to you. Sincerely