We bought chicken breast from Getir, but it seemed like a rotten chicken was delivered—it smelled so bad that within an hour, the entire house was filled with the odor. When we contacted them, they said a refund would be issued. However, the next day, they called and said that we needed to keep the smelly item for them to take back, otherwise, no refund would be given. What kind of nonsense is this? Do they expect me to keep a foul-smelling item in my home as if I have nothing else to do? It’s really shameful.
On 11/04/2024, I made a purchase from the well-known company Getir, and unfortunately, the 2kg chicken thighs in my order had a rather unpleasant smell, even though they were still within 3 days of their expiration date. After attempting to contact customer service on three separate occasions regard...
I am quite unsatisfied with the service I received from Getir. On August 21, 2024, I used the app to order a batch of 10 organic large eggs, anticipating the same freshness and quality that was stated. To my dismay, every egg in the pack had rotten. This is not only unacceptable but also poses a sig...
The 1 kg raw meat order I placed through Getir was canceled by the courier after calling me, despite the building entrance being open and my apartment door clearly marked. Instead of hanging the package and leaving as they should have, the courier chose to act this way. I was home the entire time an...
After waiting for minutes, I received someone else’s order instead of my own. I immediately contacted Getir’s customer service, expecting a quick resolution. Instead, I was told that I could only get a refund once the wrong items were collected—but no courier was even sent to pick them up! During t...
I placed an order with Getir in the morning, but they mistakenly delivered my items to a different address. When I called customer service, they told me to wait as the order was supposedly on its way again. I was repeatedly told that the warehouse couldn’t be reached, the courier was en route, and t...
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