On February 16th and 26th, I placed two separate orders with Getir Market. They informed me that my first order was canceled and a refund was initiated, but despite waiting, the refund did not come through. When I followed up, they suggested contacting my bank, but there are no issues with my bank as refunds from other transactions with the same card reflect instantly. Today, I made another order for charity purposes, but it was canceled due to an address mistake, with the assurance that the refund would be processed the same day. However, it still hasn't been refunded. I don't know what to do. I have around ₺1600 tied up. Both purchases were intended for families in need, and due to these issues, I couldn't arrange another delivery. This situation is distressing. I feel like they're not only failing to deliver the orders but also canceling them without notice, affecting those in need, especially babies.
I placed two orders from Getir. One of them was delivered, but the other one was canceled by the courier, saying they couldn't reach me. However, Getir couriers regularly deliver to my address, so I don't believe they could reach me. Getir has not refunded me for the canceled order, even though the ...
Getir, a Turkish delivery platform, fails to return my payment even though my order has been delivered completely wrong. On March 29 I ordered food from Popeyes. My food order was mixed up and someone else's order has been delivered. Even though I contacted Live Support of Getir, they could not cont...
Three of my orders from Getir were canceled, with the stated reason being a "technical issue." However, this is untrue, as I had used a ₺250 coupon on a ₺1000 order that included four bottles of cooking oil. They canceled my order intentionally because I used the coupon. They claimed that my order w...
Hello, I placed an order on 23.02.2024 through the Getir app. However, one of the items was not in stock, so I was contacted by customer service and told that a refund would be processed. However, when I checked my account later in the evening, I saw that the refund had not been issued. Since that d...
I placed two separate orders on Shein and requested refunds for both. My order numbers are GSO1WP358004WCB and GSO1WP358004CYS. However, only one of the refunds has been processed, while the other has not. On May 3, 2024, I was expecting the refund of ₺2,063, but no payment was ever deposited into ...
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