I Can’t Access My Gate.io Account Because My Old Phone Number Is Still Linked

I Can’t Access My Gate.io Account Because My Old Phone Number Is Still Linked
Emre
May 13, 2025 8:50 PM106

I'm currently locked out of my Gate.io account because it's still linked to an old phone number that I no longer use. When I try to log in, I can receive a verification code via email, but I also need to enter a code sent to my old phone number, which I can’t access anymore.

This has become a serious issue because I urgently need to withdraw funds from my account. There’s no clear option on the platform to update my phone number or bypass this step, and I haven’t been able to get real support to resolve the issue.

Gate.io, I’m asking for immediate help to update my phone number or offer an alternative identity verification method so I can regain access to my account. Please don’t let users lose access to their funds due to outdated contact info. I expect a fast and secure resolution.

Comments

Similar Complaints

1

I Can’t Access Gate.io App After Changing My Phone Number

Yunus
Yunus
Gate.io
May 12, 2025 2:59 PM114

I recently changed my phone number, and now I’m unable to access my Gate.io account. When I try to log in or update my n...

Gate.io Won’t Let Me Update My Phone Number

İsa
January 30, 2025 10:38 PM150

I recently changed my phone number and now cannot access my Gate.io account. The verification codes are still being sent...

How Can I Access Gate.io Account After Phone Change

Yakup
Yakup
Gate.io
November 12, 2024 11:47 AM251

I have a Gate.io global account, but I can no longer log in after changing my phone. The Google Authenticator codes are ...

Gate.io Google Authenticator Code Lost – Cannot Access My Account

Serdar
Serdar
Gate.io
February 27, 2025 7:43 PM123

I recently changed my phone and can no longer access my Google Authenticator codes for Gate.io. As a result, I am comple...