I mistakenly deleted my Gate.io account when I switched phones. When I attempted to reopen it, it prompted me for the Google Authenticator code, which I was unable to retrieve since I had previously deleted it. I reached out via email about this matter, but unfortunately, I did not receive any response, even after the deadline had come and gone. I require help with disabling the Google Authenticator code. I would greatly appreciate your assistance with this matter. Thanks.
I've been unable to log into my Gate.io account since 2021. I misplaced my Google Authenticator code during the phone transition, and unfortunately, I am unable to retrieve it from the old device. I've tried reaching out to Gate.io support multiple times via email, but unfortunately, I haven't recei...
I recently changed my phone and can no longer access my Google Authenticator codes for Gate.io. As a result, I am completely locked out of my account and unable to log in. I have tried to reach customer support multiple times, but I have received no response. This is extremely frustrating—I need im...
I have a Gate.io global account, but I can no longer log in after changing my phone. The Google Authenticator codes are being rejected as invalid. Despite completing the verification processes and attempting to resolve this issue, I have not received any response or support from Gate.io. I also tri...
I am unable to access my Gate.io account after changing my phone. The Google Authenticator code linked to my account was lost during the transition, and I cannot log in because I no longer have access to the old code. My account is registered under the email address c****[email protected]. I’ve noticed ...
I have been unable to access my Gate.io account for nearly two years due to losing the phone I originally used for Google Authenticator (2FA). I need to have the 2FA disabled so I can regain access to my account. I have already provided all the requested information via email, including correct emai...
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