I recently changed my phone and can no longer access my Google Authenticator codes for Gate.io. As a result, I am completely locked out of my account and unable to log in. I have tried to reach customer support multiple times, but I have received no response.
This is extremely frustrating—I need immediate assistance to regain access to my account. There should be an alternative way to recover or reset my authentication method, but I haven’t been given any solution. Gate.io, please resolve this issue immediately and help me restore access to my account. I need urgent action on this matter!
I have a Gate.io global account, but I can no longer log in after changing my phone. The Google Authenticator codes are being rejected as invalid. Despite completing the verification processes and attempting to resolve this issue, I have not received any response or support from Gate.io. I also tri...
I recently changed my phone number, and now I’m unable to access my Gate.io account. When I try to log in or update my number, the verification code is sent to my old phone, which I no longer have access to. As a result, I’m completely locked out of the app. I followed all the steps provided by Gat...
I'm encountering a login error on the Gate.io app after changing my phone. Due to the reset of Google Authenticator, I can't access my Gate.io account. Entering my email and password doesn't work. I need help to get into the app. My account is still active; your assistance would be greatly appreciat...
I recently changed my phone number and now cannot access my Gate.io account. The verification codes are still being sent to my old number, which is no longer in use. Although my email is registered, I only receive a password reset option, while the login verification still requires access to my old...
I'm currently locked out of my Gate.io account because my phone was damaged and I lost access to my Authenticator app, which I used for two-factor authentication. I can no longer retrieve the code and therefore cannot log into my account, even though I still have access to my email and all other cre...
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