For about a week now, I’ve been experiencing a serious point issue in Free Fire’s ranked mode. Even when I get 1 or 2 kills per match, I still lose points every single game, and my rank keeps dropping. This problem happens consistently, and it’s really affecting my enjoyment of the game.
My player ID is 5312421090. I play the game on an Android device and use the latest version. I haven’t contacted customer support about this issue yet. During this time, I also made a few in-game purchases, but I don’t remember the exact dates or amounts.
I’m requesting that this point deduction issue be investigated and fixed as soon as possible, and that my lost points be restored to resolve my frustration.
While I was playing Free Fire, I was in a normal ranked match. I finished the match and when I entered the game again, I saw that my account had been put under review without any reason being given. My account has been shown as “under review” for about 30 minutes. My player ID is 1940064275. I play...
My Free Fire account was banned for 2 days, and my rank suddenly dropped to Bronze. I have never violated any rules, so I have no idea why this happened. While playing, my rank unexpectedly reset, and now I can't join any teams or matches. I need urgent assistance from the support team to fix this ...
Dear Free Fire Team, I have been grinding for two seasons without cheating, yet I am stuck with a rank ban. I have never used any hacks, exploits, or unfair methods, but my account remains banned from ranked matches. I have reported this issue multiple times, but there has been no resolution. This...
Dear Garena Free Fire team, I’ve been playing Free Fire for a long time and used to truly enjoy the game. But lately, I’ve been dealing with a persistent and very frustrating issue tied to my account (Player ID: 3117828271). Every time I participate in events, spend diamonds, or open crates, I almo...
In Free Fire, my account (ID: 3218263076) was suddenly hit with a team ban about six minutes ago, without any prior warning. This is the second time this has happened to me — I experienced a similar issue before. Because of this ban, I am currently unable to join any team-based modes in the game. I...
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