Free Fire Max Account Banned After Unauthorized Tool Use, Request Unban

I am a Garena Free Fire Max player and my in‑game ID is DarylIz2611J. My account was recently banned and since then I have not been able to access the game. I would like to state that I once installed an unauthorized tool, and I understand that this was against the rules. I sincerely apologize for this mistake and I promise that I will never use any third‑party application, cheat, or modification again. I truly love Free Fire and have been playing it for more than a year and two months, and the game is very important to me. I kindly request that you review my account and give me one more chance by lifting or reducing the ban on my Free Fire Max account. If possible, I would be grateful if my account could be reactivated so that I can continue playing fairly and following all the rules in the future.