Think Twice When Using Garanti Bank

I had an overdue credit card debt with Garanti Bank, and including the interest, they charged me over ₺41,000. On top of that, they liquidated my stock investments in my investment account without asking me and withdrew the money. I didn't raise my voice at the time. I pulled myself together and paid ₺14,000 yesterday, leaving a remaining debt of ₺27,000, which I planned to earn and pay off within the month. However, someone named "B***" from the head office called me today and said, "If you don’t pay the full amount by 5 PM today, your file will be sent to enforcement." I already knew this would happen. In fact, when I was about to make the ₺14,000 payment to Garanti, I told the people around me, “Watch, after I pay this, they’ll call me and threaten me with enforcement,” and that’s exactly what happened. You have no shame, because I knew this would be the case. You immediately come after someone who clearly intends to pay their debt, without even giving them 5 or 10 days of grace, and threaten them by saying, “If you don’t pay the full amount today, we’ll send it to enforcement.” For years, I’ve taken out loans from you and made my payments regularly, and this is how it ends. You couldn’t even be understanding for a few days or bother to speak respectfully. I showed my goodwill by paying all the money I had yesterday, and look at the treatment I received today!