Garanti Bank changed the date of the loan installments without my knowledge. And the loan that should have been 5 installments is shown as 6 installments. There are 2 installment payments in March. When I went to the Kadıköy branch, they said this is a business house and you are expected to pay the full interest. Despite making all payments on time, I was never informed about the change in the installment schedule. The bank’s lack of transparency and irregular actions have caused financial inconvenience. Garanti Bank is acting irregularly!!! And although I closed the loan early, it does not give the interest refund! I request an urgent solution to this complaint!
I enrolled in Garanti Bank's +6 installment campaign for school payments through the mobile app. After completing the school payment, I realized that the interest-free 6 installments were not applied. I contacted Garanti Bank’s customer service, and they informed me that my participation in the camp...
Approximately one month ago, Garanti Bank unilaterally terminated our business partnership and, after this decision, blocked my access to all banking applications and my credit card so that I could no longer use them. Despite this, the bank demanded that I pay, in a single lump sum, the debts of my ...
Garanti Bank’s credit line customer service repeatedly contacted me, claiming to offer special deals to help pay my existing Advance Account debt by splitting it into installments. My debt was first split once, then I was offered to split the remaining ₺25,000 into 6 installments with a ₺30,000 repa...
I paid off my Garanti Bank overdraft account late and then restructured the debt. After making a few installments, on March 21, 2025, I deposited the remaining ₺1,500 into my Garanti account, and the bank automatically collected it. However, since March 2025 — more than eight months now — I have rec...
I want to address an issue I've had with Garanti Bank. About a month ago, I paid off my credit card debt early. However, the following month, an unexpected charge appeared in my account. I was told that I needed to notify them about the early payment; otherwise, interest would continue to accrue on ...
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