Although I don't have a credit card from Garanti Bank, my Findeks report has been showing a credit card debt and legal proceedings against Garanti Bank for approximately eight months. I contacted the branch to resolve this situation, but I haven't received a response and haven't been offered any explanation or solution. I also have the customer number associated with the debt. I request that this inaccurate record, which negatively impacts my credit score and financial standing, be deleted from my Findeks report immediately.
I was informed by Garanti BBVA that no “legal follow-up” record had been created on my credit card and that nothing would appear in the system. I was also told that my credit profile would return to normal within a few months. However, my Findeks report still shows a follow-up record related to Gara...
I paid off my Garanti Bank overdraft account late and then restructured the debt. After making a few installments, on March 21, 2025, I deposited the remaining ₺1,500 into my Garanti account, and the bank automatically collected it. However, since March 2025 — more than eight months now — I have rec...
Previously, I settled all my debts with Garanti BBVA completely, even after experiencing the enforcement process. Nonetheless, my Findeks report continues to display an overdue amount of ₺1450, which is entirely incorrect. This problem has persisted for years, leading to continuous challenges, parti...
On April 18, 2025, I requested through Garanti Bank’s customer service phone line that my credit card linked to the Hakkari branch (last 4 digits: 4023) be closed. Even though there is no debt, automatic payment order, or installment transaction on the card, it has still not been closed after about ...
Despite not having any open, active, or processed legal case on any platform that I, as a citizen, can track, a lien has been placed on my Garanti Bank overdraft account. I regularly check all relevant government and legal platforms and have confirmed that there is no legal proceeding against me. Ne...
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