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Geforce Now Ruins Gaming Experience on Gameplus, Causing Constant Freezing

May 15, 2024 8:08 PM48

Since I began using Geforce Now on Gameplus, I've been experiencing some frustrating freezing and pixelation problems while playing Euro Truck Simulator and Forza Horizon 5. Regardless of the time of day, I find it difficult to fully enjoy the game because of these constant interruptions, even though the FPS rate stays consistent. It's quite disappointing that the game cannot be fully enjoyed due to the limitations of Geforce Now's service. Could you please help me with this problem? If there are any issues with my internet or computer that continue to cause problems, I would appreciate a refund for the fee I paid.

May 15, 2024 7:59 PM

Dear Customer, We care about you and are working to improve your experience. We will review your request and provide you with information as soon as possible. Best regards, GeForce NOW powered by GAME+

May 16, 2024 10:21 AM

Hello Mr. Ömer, If you are still experiencing latency and performance issues despite having sufficient internet speed and following our recommendations for the best video quality, you may want to discuss the issue with your internet service provider. For more information on video quality and sufficient internet speed, you can find what you need to know. For all your requests, questions, and feedback, reach out to us anytime via Game+ Assistant. Best regards, GeForce NOW powered by GAME+

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