Refund Request For Gaana Subscription

On 23 October 2026, I was charged 799 INR in the Gaana Android app for a subscription plan. After this payment, I decided to cancel my subscription and completed the cancellation process in the app. Despite cancelling the subscription, I have not received any refund of the 799 INR. I emailed Gaana support about this issue, but I have not received any reply or support from them despite waiting for a response. I request that my payment of 799 INR for the cancelled subscription be refunded as soon as possible and that I be informed clearly about the status of my refund and my subscription.