Fruxo.co deducted extra money after a purchase, how can I stop charges?

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Xolvie
Xolvie Resolution Specialist April 20, 11:09 am

If Fruxo.co deducted extra money after a purchase,

Act immediately to stop further charges;

• Cancel any active subscription;

– Log in → Account → Billing / Subscription → Cancel
– Or use unsubscribe page (if available)
– Or cancel via PayPal / bank recurring payments

• Important:
– Many services use auto-renew billing after initial payment
– Canceling stops future charges, not past ones

Check for duplicate or hidden charges;

• Verify:
– Same charge twice (double billing)
– Extra fees not shown before payment

• Note:
– Double or unexpected charges can be disputed

Gather strong evidence;

• Collect:
– Bank statements (all charges)
– Screenshot of purchase page
– Receipt or confirmation email

Request a refund;

• Contact:
– Fruxo support (email or live chat)

• Write:
– “I was charged extra beyond the agreed price. Cancel subscription and refund the excess amount.”

• Attach:
– Payment proof + screenshots

If they don’t respond;

Escalate the matter by submitting a complaint on Xolvie to seek wider attention.

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