I placed an order with Forever 21 and received a notification saying my items had been shipped. But days have passed, and I still haven’t received any tracking number or proof that my package even exists. What made me suspicious from the start was that they claimed to have shipped it on a public holiday—when all shipping services were clearly closed.
I contacted customer service several times, but they keep saying they’ll “look into it” and never follow up. I’ve asked for a tracking number, any proof of shipment—nothing. When I check with the courier companies using my name, address, and phone number, they confirm there is no package under my information.
This is unacceptable. I’ve paid for a product that may not even have been shipped, and Forever 21 is offering no help. I demand they either provide valid tracking details immediately or issue a full refund. Customers should not be left in the dark like this with no accountability. Resolve this now.
I placed an order through the Forever 21 website and received an email confirming that my package had been handed over to Yurtiçi Kargo. However, the tracking number provided (175261262297) doesn’t work at all—it shows up as invalid on the courier’s system. I’ve been trying to reach customer support...
I placed an order on Forever 21’s website on July 17, expecting it to arrive in time for a birthday. It’s now been over 8 days, and they haven’t even shipped the order yet. This kind of delay is unacceptable, especially when there was no warning about extended processing times at checkout. I’ve con...
On 06/05/2025, I ordered two identical dresses in different sizes (XS and S) from Forever 21’s official website. Since the size S fit me, I initiated a return for the XS dress. Due to the Eid holiday, I created the return request on 06/19/2025. When I went to ship it using the provided return code, ...
I placed an order on the Forever21 website on October 16, 2024, but it still hasn’t arrived. The tracking number provided on their site is invalid, and despite reaching out multiple times via WhatsApp and customer service, I have received no real assistance. Each time, they promise to get back to me...
I placed an order on the Forever 21 website on September 12, 2024, but I still haven’t received it. The tracking number provided on their site is invalid, and despite reaching out multiple times through WhatsApp and their customer service line, I’ve received no helpful response. Each time, they assu...
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