I bought a 0 km Ford Puma 1 year ago from authorised service and the driver window keys broke on their own, along with some chrome parts. I went to Ford service and explained the problem, only requesting that the driver window key controller be replaced under warranty, but Otokoç Ford service said they cannot replace it under warranty because they claim it is a user mistake. I reject this, as we only press the buttons with our fingers—it is not my fault, it is Ford’s fault. Please help me get my window key controller replaced under warranty.
Our company, Trio Digital Printing System in Bursa, purchased a brand-new Ford Transit commercial vehicle with chassis number 'NM0EXXTTREPM16 **** and motor number 'PM 165**' from the Ford Adıyaman dealership. We received the vehicle on 23.11.2023 from the Otokoç dealership in Istanbul Çekmeköy. As ...
I have a 2020 model Ford Focus that has been maintained by an authorized service and is still under warranty. On November 6, 2024, it suddenly broke down in the middle of heavy evening traffic on the E-5 road. I was left stranded with my wife and children. I had to pay for a tow truck out of my own ...
An accident with my 2021 Ford Focus led me to a disappointing discovery. The authorized Ford service center in Denizli, Ford Yargül, refused to open a damaged file, claiming they had no agreement with my car's insurance company. Upon contacting Ford's central support, I was told they couldn't interv...
I have a 2019 Ford Focus with 93,000 kilometers on it that I have diligently serviced at Ford-authorized centers. My most recent three services were completed at an authorized Ordu Altaş service center. My car currently has 113,000 km on it, and I hadn't replaced the timing belt because the service ...
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