I bought two products from Flormar for ₺700, and even though I didn't open or use them, I discovered that they had already deteriorated. The oils had leaked out and were no longer usable. I contacted Flormar regarding this issue, but I have yet to receive any response or help. This absence of communication and support is genuinely disappointing, particularly for a dedicated customer who relied on their products. I just want some accountability and a solution for the faulty items I got. If this matter isn't resolved quickly, I will have to escalate my complaint. I anticipated a higher level of service from a brand such as Flormar.
In October, I purchased various Flormar lipsticks from Gratis, but all three lipsticks caused cracking and dryness on my lips. I had never experienced such an issue before. I reported the situation here but did not receive any response. I had to resolve the issue on my own, and they concluded that t...
I ordered a total of 7 products from the Flormar seller via Trendyol. The package I received contained mascara that I had not ordered. I had to submit...
I purchased three Mother’s Day perfume gift sets directly from Lancome’s official website. I’ve used this fragrance before, and it used to last all day—sometimes even two. That’s why I trusted the brand and didn’t hesitate to pay ₺6500 in total. But the perfumes I received this time are nothing like...
I purchased a Karcher foldable water tank cleaning machine for my workplace, paying ₺5,700. Unfortunately, the device broke down after a very short period of use. I noticed that the water tank was leaking into the electrical system, which is a serious defect. On July 17, I sent the product to the of...
I previously raised this issue, but it remains unresolved. In August, I contacted Vitra regarding a service need in Marmaris and was informed there was a local service provider. On September 7, I spoke with the authorized representative, who requested additional time due to their workload. I agreed ...
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