Flalingo teacher changed often and it confused me, how can I keep one consistent tutor?

Xolvie
Xolvie Resolution Specialist February 20, 6:54 am

If Flalingo keeps changing your teacher and you want one consistent tutor;

Check your booking settings first;

• Log in → My Lessons / Schedule
• See if lessons are:
– Automatically assigned
– Booked with different tutors
• Screenshot your upcoming schedule

Check your plan type;

• Some plans rotate teachers automatically
• Review your subscription details
• Confirm whether tutor selection is flexible or fixed

Book manually with one tutor;

• Go to Tutors / Teachers
• Select the tutor you prefer
• Book recurring lessons (same day/time weekly)
• Avoid “auto-assign” options

Contact Flalingo Support;

• Explain frequent teacher changes are affecting your progress
• Provide:
– Username/email
– Plan type
– Screenshots of tutor changes

• Ask them to:
– Assign you to one consistent tutor
– Lock your schedule with that tutor
– Confirm availability long-term

Message your preferred tutor;

• Ask about stable weekly availability
• Book sessions in advance to secure the slot

If the issue continues despite requests, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

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