On September 3, 2025, I requested a 9,000₺ withdrawal from my Fixbet account using the Havale/EFT/Fast method. At first, live support told me to refresh the page and submit the withdrawal request again. I followed their instructions, but instead of processing, my withdrawal request was canceled. This was the first time I had ever faced such an issue.
When I contacted support again, they claimed I had placed a “faulty bet” and told me I had to repeat the wagering requirements from zero, even though I had already completed the rollover many times over. I asked them to provide proof of this so-called violation, but they gave me no evidence. Instead, they pressured me to repeat the wagering cycle. As a result, my balance was wiped out, and none of my winnings were transferred.
My Fixbet username is S34**, and I have chat logs and screenshots of this entire process. After this experience, I now believe Fixbet is an unreliable betting site. I cannot accept that my 9,000₺ winnings were withheld without any valid reason.
I demand that Fixbet immediately credit my full 9,000₺ winnings to my account and stop forcing players into baseless rollover resets. My request is simple: pay out what I rightfully won.