I Lost ₺1,590 on Fixbet Due to System Errors and Was Given Fewer Free Spins Than Promised

I’ve been experiencing constant losses on Fixbet despite multiple deposits. First, I invested ₺900 and lost it. Then I deposited another ₺690 at 23:40, but due to a system-related delay — entirely Fixbet’s fault — the funds weren’t added to my account until 12:30 the next day. That amount also disappeared just like the first.

In total, I’ve invested ₺1,590, yet the site only credited me with 55 Free Spins. According to their own promotion, I should have received 125 Free Spins for the amount I deposited. When I raised this issue with support, they claimed the ₺690 deposit would count for the next day, completely ignoring the fact that the delay was caused by their own platform.

So I ask everyone reading this: how is this fair? Why should I, the player, pay the price for technical issues on Fixbet’s end?

Fixbet, stop hiding behind vague excuses. Own your system failures and fix this. I want the full 125 Free Spins credited to my account immediately, and I expect better treatment going forward. If you can’t handle basic promotional fulfillment, how can anyone trust you to pay out real winnings?