I purchased a Fissler pressure cooker six months ago, and after just two months, the main handle started to loosen. I contacted customer service, and their initial advice was to tighten the screws with a screwdriver. I followed the instructions, but the issue persisted. I then sent the product to the service center, only to receive an unprofessional response: "This is a recurring issue. Food residues accumulate near the screw, so you need to unscrew and clean it monthly."
This explanation is unacceptable for a product I purchased for ₺12,000 just six months ago. It feels like I bought a cheap aluminum pan instead of a premium brand. Clearly, the company is not standing behind its product. I plan to escalate this issue by contacting Fissler’s headquarters in Germany and will update this platform with their response. Products at this price point should not have such basic quality issues, and customers deserve better support.
I purchased a Fissler pressure cooker for ₺12,000, expecting a high-quality product, but my experience has been nothing short of disappointing. After using it fewer than six times, the locking handle began to loosen and move. I contacted the seller, who told me to deal with the service team directly...
I purchased a Fissler pressure cooker six months ago, and I’m extremely disappointed with its performance. The pressure indicator lines are no longer visible, and the lid is leaking air, making it unusable. Despite always handwashing the cooker, including the lid, and never putting it in the dishwas...
On August 2, 2025, I purchased a Fissler Premium pressure cooker for ₺7,799 and received it in Balıkesir. From the very first use, permanent marks resembling rust stains appeared around the rubber part of the inner lid, and they did not come off even after washing. Experiencing such an issue with su...
My Fissler pressure cooker has developed a serious problem. I noticed an unpleasant odor arising from the rubber seal after only a month of use, and it has persisted despite my best cleaning efforts. I tried getting in touch with Fissler, but they said there was nothing they could do. I put the cook...
I am writing to seek assistance regarding an issue with my Fissler pressure cooker (FISSLER VITAQUICK GREEN 4,5) purchased on 2023 April. Despite careful use and adherence to the manual’s instructions, I recently noticed a crack and breakage at the connection point between the handle and the metal l...
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