Fisher Price Talking Educational Dog Toy Malfunction

My Fisher Price talking educational dog toy seems to be malfunctioning. My little one, who is just six months old, had just started playing with it when I noticed it wasn't working. I swapped out the batteries, but there was no difference. I need to have it repaired since it's quite costly, and purchasing a new one is not something I want to do. When I inquired about where to take it for repair, customer service was extremely unhelpful. It's ridiculous that a toy of this price would break so quickly. If there's a way to fix it, I'd like to have it repaired. Help should be given for toys like this. What's the point of purchasing them if they're just going to break in no time?