Locate-help.com Charged 65,000 HUF Without Authorization

9

I noticed that after a single test search I did on a mobile phone on Locate-help.com in June 2026, an amount of 65,000 HUF was charged to my bank card on 17 October 2026 without my clear and informed consent to any subscription. I did not knowingly subscribe to any paid service, did not use any ongoing service of Locate-help.com after that test search, and was not properly informed of a paid, recurring or one-time high-value charge of 65,000 HUF. I request that, if an account was created for my data or card, it be cancelled immediately and permanently and that my account be deleted along with all related personal data. I also request a full refund of the 65,000 HUF charged on 17 October 2026 to my card, as I did not use the service and did not knowingly approve such a payment. Finally, I ask you to send me a clear written confirmation stating that my account has been cancelled, my personal data deleted, no further charges will be made to my card, and that the 65,000 HUF will be or has been refunded, so that I can forward this confirmation to my bank.

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