Fiat Egea 1.6 Dct Persistent Transmission Issues Ignored by Customer Service
Hi there! I have a 2020 Egea that has a 1.6 DCT engine. I was told there was a problem with the clutch release bearing after just 20,000 miles, and it was fixed. But here's the kicker: the problem has gotten worse since then. It's getting harder and less comfortable to change gears. Even when going downhill, there are problems with speeding up. Even though these worries have been brought up many times, the problem has not been solved. I strongly believe that these problems should be fixed under warranty, since the car is still new and hasn't been used much. But neither customer service nor authorized service centers have been able to help me with this. Thanks for support.
Dear MEHMET Ç., The feedback you shared is very valuable for us to serve you better and understand your needs more effectively. We would like to discuss the feedback you provided with you. Our Customer Care Center will review your request and contact you as soon as possible. Thank you for choosing our brand. We are here for you 24/7 as the Customer Care Center for all your needs. We wish you and all your loved ones healthy days. FIAT Customer Care Center
