1
Emre is completely dissatisfied with the result

Fiat Charging Me Again and Again for the 2017 Fiat 500C

profile
Emre
September 13, 2023 2:08 pm
116

I own a 2017 Fiat 500C with 55,000 km on the odometer. In July 2022, I took it to an authorized Fiat dealer for a routine service, and there were no issues with the car prior to this. However, after the service, the "Engine Check" light began to illuminate, prompting me to return the car to the service center. Despite an extensive search, they couldn't identify the problem and concluded that we needed to rectify the engine, right after a timing belt change. I requested an engine replacement instead of a repair, and after a long wait, the new engine finally arrived in March 2023. I had hoped the issues would be resolved, but unfortunately, they persisted. The car still had the "Engine Check" light on, accompanied by excessive vibrations and knocking sounds. The service team informed me that the O2 sensors had failed, and I had to wait another three months for replacements. Even after the O2 sensors were replaced, the problems remained. They then claimed that the ECU was faulty and needed replacement, requesting additional payment. After waiting for about a month for the ECU change, the issues still persisted. Frustrated with the ongoing problems and additional charges, I reached out to Fiat Customer Relations and switched to another authorized service center. Now, they're telling me that the catalytic converter is damaged internally. Fiat refuses to cover this item and insists on charging me once again. It's clear that my only mistake was entrusting my car to an authorized dealer for a routine service. Fiat has refused to acknowledge any wrongdoing, even after a complete engine replacement and ongoing issues, continuously burdening me with additional expenses.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Güzide is completely dissatisfied with the result

Hyundai Cannot Fix My Car Despite Months of Service Visits

profile
Güzide
June 03, 2025 11:47 am
43
1
Selami is completely dissatisfied with the result

Repeated Breakdowns With My 2025 Fiat Egea - Request For Replacement

profile
Selami
August 26, 2025 2:43 pm
82

Fiat Ducato 2023 Engine Failure Not Covered Under Warranty

profile
Kızıl
November 09, 2025 4:25 pm
48
1
Yavuz is completely dissatisfied with the result

Ford Focus Broken Timing Belt and a Customer-Unfriendly Service

profile
Yavuz
September 26, 2023 11:52 pm
104

Video Complaints

Report a Similar Issue