Today, I purchased a FaceApp Pro subscription for ₺200 on my Android device using my account (e**********@gmail.com**). However, after completing the payment, the Pro membership was never activated and the app keeps showing repeated error messages. Most notably, I receive a warning saying: “Subscription confirmation could not be verified.”
I have the official payment receipt to prove that the charge was successfully processed. This is the first time I’ve experienced such an issue with FaceApp, and I have not yet contacted customer service. It is extremely frustrating to pay for a service and not be able to access the features I purchased.
I am requesting that my Pro subscription be activated immediately so that I can use the app without errors. Alternatively, if the problem cannot be resolved quickly, I expect a full refund for the ₺200 payment. As a paying customer, I deserve either full access to the service or my money back.
On October 13, 2025, I attempted to purchase a FaceApp membership through the app’s official website using my bank card. The membership fee was supposed to be ₺200, but instead, ₺1,000 was withdrawn from my account. This is the first time I’ve encountered such an issue, and I have no order or custom...
I previously had an active and fully functional FaceApp Pro subscription on my Samsung phone. Around 6–7 months ago, I switched to an iPhone, but when I logged into the app, it asked me to purchase the Pro plan again. I paid once more through mobile billing, and in total, at least ₺2,000 has been ch...
On September 21, 2025, after the end of my FaceApp Pro trial period, my subscription was automatically renewed without my consent, and ₺1000 was charged to my account. I received no prior notification, warning, or confirmation request regarding this renewal. I was completely unaware of this charge u...
On October 7, 2025, I attempted to purchase the FaceApp Pro membership through my iOS device. The subscription page clearly stated that the monthly fee was ₺83, and that the annual plan would be charged based on this monthly rate. However, as soon as I completed the purchase via the App Store, I not...
On September 25, 2025, I experienced a serious billing issue with the FaceApp Pro subscription on my iPhone 13. I had activated a free trial, and before the trial period expired, I canceled the subscription directly through the App Store. Despite canceling in time, my account was still charged ₺1,00...
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