On September 25, 2025, I experienced a serious billing issue with the FaceApp Pro subscription on my iPhone 13. I had activated a free trial, and before the trial period expired, I canceled the subscription directly through the App Store. Despite canceling in time, my account was still charged ₺1,000 for a one-year Pro membership without my authorization.
I never received any warning notification or confirmation message that the charge would be applied after cancellation. This is the first time I have faced such a problem with an App Store subscription. I took the necessary steps in good faith to avoid being charged, yet the payment was still processed against my will.
I am requesting the immediate refund of the ₺1,000 charge and confirmation that my FaceApp Pro subscription has been fully canceled. Users should not be billed after timely canceling a free trial, and I expect Apple and FaceApp to correct this issue promptly.
On August 30, 2025, I downloaded the FaceApp application on my iPhone 11 and activated the 7-day free trial. On September 2, 2025, I canceled the subscription before the trial period ended. However, despite canceling in time, a 1-year Pro subscription was automatically created without my consent, an...
On the night of October 6, 2025, I purchased an annual FaceApp Premium subscription through my iPhone (iOS) device. I bought it just to try the app, and I immediately canceled the subscription—both through the App Store and directly within the app. Despite this, a charge of ₺1,000 was billed to my T...
On September 21, 2025, after the end of my FaceApp Pro trial period, my subscription was automatically renewed without my consent, and ₺1000 was charged to my account. I received no prior notification, warning, or confirmation request regarding this renewal. I was completely unaware of this charge u...
On October 7, 2025, I attempted to purchase the FaceApp Pro membership through my iOS device. The subscription page clearly stated that the monthly fee was ₺83, and that the annual plan would be charged based on this monthly rate. However, as soon as I completed the purchase via the App Store, I not...
Hello. On February 26, 2025, I downloaded the FaceApp application and activated the 7-day free trial. I only used it for a few hours on the first day, then immediately canceled the subscription the very same day. Despite this, I was charged ₺1000 for a 12-month premium subscription. I contacted cus...
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