On October 13, 2025, I attempted to purchase a FaceApp membership through the app’s official website using my bank card. The membership fee was supposed to be ₺200, but instead, ₺1,000 was withdrawn from my account. This is the first time I’ve encountered such an issue, and I have no order or customer number associated with the purchase. After completing the payment, I only received a bank receipt, which did not include any transaction number or FaceApp-related details.
I do not wish to cancel the membership—I only request that the extra ₺800 charged be refunded to my account. I have not yet contacted FaceApp customer service about this issue. I kindly ask that the overcharged amount be refunded to my account as soon as possible.
On October 7, 2025, I attempted to purchase the FaceApp Pro membership through my iOS device. The subscription page clearly stated that the monthly fee was ₺83, and that the annual plan would be charged based on this monthly rate. However, as soon as I completed the purchase via the App Store, I not...
Today, I attempted to purchase the annual FaceApp subscription plan. On the purchase screen, it was clearly displayed as ₺83 per month, and it was indicated that the total would be billed accordingly when selecting the annual option. However, when I completed the transaction through the App Store, I...
On September 23, 2025, I subscribed to the annual FaceApp membership through my iPhone in Ankara, Turkey. Unfortunately, my credit card was charged ₺1,000 three separate times for the same subscription. Out of these three payments, only one refund has been processed. My bank confirmed that three se...
On October 7, 2025, I accidentally purchased a FaceApp Pro subscription through the App Store, and ₺1,000 was charged to my account. As soon as I realized the purchase, I immediately canceled the subscription, but no refund process was initiated, and the amount is still showing as deducted from my a...
On September 21, 2025, after the end of my FaceApp Pro trial period, my subscription was automatically renewed without my consent, and ₺1000 was charged to my account. I received no prior notification, warning, or confirmation request regarding this renewal. I was completely unaware of this charge u...
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