If your eZeeWallet account verification is stuck and you want to get it verified fast;
Contact eZeeWallet support with a clear escalation;
• State that your account verification has been pending for longer than the expected time
• Provide your full name, eZeeWallet account email/ID, and the date you submitted verification documents
• List which documents you submitted (ID, selfie, proof of address)
• Attach screenshots or file names of the uploaded documents and any status messages shown in the app/portal
Ask them to;
• Confirm whether your documents were received and are under review
• Explain why the verification is delayed (manual review queue, missing info, compliance checks)
• Tell you if anything is missing or needs to be resubmitted
• Provide a clear timeline for when your account will be verified
• Expedite the review if possible or escalate to their verification/compliance team
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
Related Complaints
Problems with eZeeWallet's Account Verification and Long Withdrawal Times
Lately, I've been having a lot of trouble with eZeeWallet. To be honest, it seems a lot harder than it should be. In early August 2025, I tried to con...
eZeeWallet Closed My Account After Failing to Verify My ID Country

eZeeWallet is a financial organization that provides financial services, and a few days ago I decided to apply for their services. When I tried to verify my ID, my country was not on the list, so I could not complete the verification. I requested that their customer service add my country, but their...