Expert Option Used My Real Balance Instead of Bonus Funds

Today, while making transactions on my Expert Option account, I believed I was using my Bonus balance. However, I later realized that the system had actually been using my real balance instead of the Bonus funds. Since I recently started using the platform, I did not understand during trading that my own money was being used rather than the Bonus balance, and as a result approximately $43 worth of my real funds was deducted from my account.

I have never experienced a problem like this before, and I am still new to the platform. The email address registered to my account is b***********@gmail.com. I kindly ask that this misunderstanding be taken into consideration and evaluated in good faith.

I request that Expert Option review the transactions that I mistakenly believed were being made with Bonus funds, cancel them if possible, and refund the approximately $43 of my real balance that was lost because of this confusion.

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