Today (November 18, 2025), while trying to log in to my Ewa English Premium membership on my Android device, I encountered a connection error. After entering my login details, the app shows a connection error and I can’t access my account. I purchased my Premium membership through Google Play, and I am certain that it is active. I tried deleting and reinstalling the app as well as restarting my device, but the issue continues. I have never experienced a similar problem before, and I have not yet contacted customer support. I live in Istanbul.
I kindly request that this issue be reviewed and resolved as soon as possible so I can regain access to my membership.
On November 17, 2025, I purchased a one-year Premium subscription for the ewa: Learn English & Spanish app through Google Play. The payment was processed successfully, and my subscription appears as active in Google Play. However, the app still shows that I’m using the “limited content version,” and...
On March 2nd, I signed up for the Ewa English Premium membership using my email address i*********@gmail.com**. At the time of purchase, the listed price was clearly ₺39. However, to my shock, my bank account was charged $39 instead—that’s nearly 10 times the amount I expected to pay! Even worse, my...
Today, I signed up for a 1-year Premium membership with Ewa English. During the payment process, the screen clearly displayed ₺99 as the total cost. I proceeded with the purchase thinking I was being charged ₺99. However, after the transaction, I discovered that I was actually charged $99, not ₺99—a...
Even though I purchased a one-year Premium package on the Ewa English app, only the limited-content version appears as active on my account. I made the payment through the App Store, and I’ve been dealing with this issue for about three weeks. During this time, I haven’t been able to access any Prem...
The Ewa English app charged ₺1039 from my Google Pay account without my knowledge, consent, or any authorization on my part. I never approved any payment, nor did I knowingly subscribe to their Premium membership, yet they activated it automatically. This is a clear violation of my consumer rights. ...
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