I purchased GTA 5 on Epic Games two weeks ago, but I never played or downloaded it. I requested a refund just two days after the purchase. The refund was supposed to be processed within 7-14 days, but I still haven’t received it. The amount was 370 TL, and I’m hoping to get the full refund soon. I’m waiting for your support on this matter. Thank you.
On September 16th, I purchased GTA 5 from Epic Games for ₺396.97 using my İninal card. Due to an issue, I deleted the game without playing it, and it was successfully removed from my library and marked as refunded. However, it has now been 13 days, and I still haven’t received the refund. I’m reques...
On September 18, 2025, I purchased GTA 5 for Windows through Epic Games (Order No: a2509181253506967, payment amount: ₺524.50). After installing the game, I tried launching it multiple times, but it always gets stuck on the loading screen and never opens. Despite attempting to start the game several...
I purchased the game Bannerlord from Epic Games for ₺550 four days ago but had to request a refund due to using the wrong card. However, it’s been four days, and I still haven’t received my money back. I would appreciate it if you could address this issue and process the refund promptly. Thank you.
I purchased GTA V from Epic Games, but it has been over 10 hours, and the game still hasn’t been added to my account. I’ve contacted the support team repeatedly every hour, yet I’ve received no resolution or even a response. The game I paid for is missing, and neither a refund nor proper assistance ...
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