On September 16th, I purchased GTA 5 from Epic Games for ₺396.97 using my İninal card. Due to an issue, I deleted the game without playing it, and it was successfully removed from my library and marked as refunded. However, it has now been 13 days, and I still haven’t received the refund. I’m requesting that my money be refunded immediately, as this delay is unacceptable. Epic Games, please process this refund as soon as possible.
I purchased GTA 5 on Epic Games two weeks ago, but I never played or downloaded it. I requested a refund just two days after the purchase. The refund was supposed to be processed within 7-14 days, but I still haven’t received it. The amount was 370 TL, and I’m hoping to get the full refund soon. I’m...
On September 18, 2025, I purchased GTA 5 for Windows through Epic Games (Order No: a2509181253506967, payment amount: ₺524.50). After installing the game, I tried launching it multiple times, but it always gets stuck on the loading screen and never opens. Despite attempting to start the game several...
On August 11, I purchased Battlefield 6 through Epic Games. After completing the purchase, I was supposed to receive a ₺520 Epic Reward credited to my account. However, even after 14 days, the reward has still not been added to my balance. My username is ugurgeldiii. I tried to reach Epic Games cus...
On 19/03/2025 at 23:45, I attempted to purchase Crysis Remastered through Epic Games using the GPay bank transfer option. The payment was successfully withdrawn from my account, but the game never appeared in my Epic Games library—and I can’t find any record of the transaction on their platform. I ...
Hello, I purchased FC25 from Epic Games, with the download date set for September 27. However, I returned the game on the same day, September 27, even though I had initially bought it on September 21. The refund was in line with the return policy, but I still haven’t received my money back. I need t...
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