On October 28, 2024, I purchased The Last of Us Part 1 via Epic Games but quickly realized my device couldn’t handle the game. Without playing it, I immediately requested a refund that same day. Now, over a week has passed, and the refunded amount still hasn’t reached my bank account. This delay is both unexpected and frustrating, as I expected a quick resolution for a refund initiated on the same day as the purchase.
I am asking for this issue to be resolved promptly, with the refunded amount credited to my bank account without further delay. Thank you in advance for your urgent attention to this matter.
On November 18, 2024, at 02:30:38, I purchased a game on Epic Games and later claimed two more games through a 100% discount offer. Unfortunately, I cannot view any of these games in my account. Despite multiple attempts to revisit the purchase section and hoping the issue would resolve itself, noth...
On 18.11.2024 at 02:30:38, I bought a game and two additional games from Epic Games with a 100% discount, but sadly, I can't access any of them. I hoped that the issue would fix itself if I checked the purchases section once more, but there was no change. I've been struggling for nearly a week to ac...
I purchased FC25 on October 4, 2024, through Steam and requested a refund on October 5, 2024. Steam approved the refund and assured me the money would be returned. However, more than 14 days have passed, and I still haven’t received the refunded amount. I contacted my bank (Garanti), and they confi...
Over a month ago, I purchased FC24 through a bank transfer using GPay. A week later, the payment was canceled, and I was told I would receive a refund, but I still haven’t gotten my money back. When I contacted Epic Games, they said it wasn’t their issue. There’s no sign of the refund in my bank acc...
I recently purchased Mass Effect on Epic Games and decided to request a refund. While the platform shows that the refund has been processed, the amount has not been credited back to my account. Despite reaching out with messages to address the issue, I have received no resolution. It’s frustrating ...
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