Epic Games Refund Delay for Last of Us Part 1 Purchase – Requesting Resolution

On October 28, 2024, I purchased The Last of Us Part 1 via Epic Games but quickly realized my device couldn’t handle the game. Without playing it, I immediately requested a refund that same day. Now, over a week has passed, and the refunded amount still hasn’t reached my bank account. This delay is both unexpected and frustrating, as I expected a quick resolution for a refund initiated on the same day as the purchase.

I am asking for this issue to be resolved promptly, with the refunded amount credited to my bank account without further delay. Thank you in advance for your urgent attention to this matter.