On November 18, 2024, at 02:30:38, I purchased a game on Epic Games and later claimed two more games through a 100% discount offer. Unfortunately, I cannot view any of these games in my account. Despite multiple attempts to revisit the purchase section and hoping the issue would resolve itself, nothing has changed.
This problem has persisted for almost a week now, affecting not just these purchases but my entire shopping history on the platform. I am frustrated that a platform of this scale cannot ensure a smooth post-purchase experience.
I kindly request Epic Games to address this issue promptly and restore visibility to my purchases. This level of service is disappointing for loyal customers.
On 18.11.2024 at 02:30:38, I bought a game and two additional games from Epic Games with a 100% discount, but sadly, I can't access any of them. I hoped that the issue would fix itself if I checked the purchases section once more, but there was no change. I've been struggling for nearly a week to ac...
On October 28, 2024, I purchased The Last of Us Part 1 via Epic Games but quickly realized my device couldn’t handle the game. Without playing it, I immediately requested a refund that same day. Now, over a week has passed, and the refunded amount still hasn’t reached my bank account. This delay is ...
I recently purchased games through Epic Games, but none of them are appearing in my library. The payment has been deducted from my bank account, yet the games still show in my cart and are not visible under completed transactions on Epic Games. This issue has occurred twice now, leaving me both frus...
For the past two weeks, I’ve been unable to purchase anything on the Epic Games Store. Following the advice from their support team, I waited 24 hours and even tried using different payment methods, but nothing has worked. To make matters worse, I can’t get in touch with the support team anymore as...
On Monday, November 25, 2024, at 10:30:58 AM, I placed an order on Playstore.com, but the activation code for my Steam game is missing. Although the payment has been processed, the code is not visible in the order details. The order number is 3307651. I have been waiting for the activation code to ...
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