Enterprise Rent a Car charged me for a traffic violation I didn’t commit, how can I dispute the charge?

If Enterprise Rent a Car charged you for a traffic violation you don't think you did, look over the violation letter and the rental agreement again.

Enterprise, which is the legal owner of the car, is told about violations and may pay the fine and then charge you later. Find out what their rules are about fines and other fees.

Get the important papers together, like the rental agreement, the notice of violation, and proof-like pictures or GPS data that show the time.

Talk to the issuing body directly because that's how disputes should be handled. There will be clear directions on how to file a dispute on the penalty notice.

Share supporting papers and your correspondence with the issuing authority with Enterprise to let them know about the dispute.

If the violation is thrown out, get formal proof and send it to Enterprise to ask for a refund. For your own records, keep careful copies of all contacts with both the issuing authority and Enterprise.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.