Enterprise Rent a Car charged me for a traffic violation I didn’t commit, how can I dispute the charge?

I rented a car from Enterprise Rent a Car in Bosnia and Herzegovina, and I’m shocked by how I was treated. Although there is no law in the country banning smoking inside rental cars, and there was absolutely no damage or burn marks in the vehicle, I was still charged over ₺12,000 for allegedly viola...

On February 11, 2025, I rented a Ford Kuga from Enterprise, but the vehicle had serious safety issues. The tires had poor traction, making it dangerous to drive, and the windshield wipers were in terrible condition, making visibility extremely difficult in bad weather. Because of these safety conce...

I am writing regarding my rental from Enterprise Sabiha Gökçen Airport office, reservation number 798329873885, rented between November 22-24, 2024. While driving within the highway speed limits, I lost control due to severe weather conditions and hit the median, causing a single-vehicle accident wi...

I rented a car from Enterprise Rent a Car's Sabiha Gökçen office in April 2024, and my experience has been nothing short of awful. Initially, they didn't have the vehicle I reserved and forced me to accept a completely unsuitable 4x2 pickup, delaying my trip by an entire day. They refused to assist ...

Exactly one year ago, I accidentally hit the bumper of a parked car with my own vehicle. Although it was a minor incident, a small plastic piece in the middle of the bumper was damaged. I noticed the license plate holder said "Enterprise," indicating it was a rental. After some effort, I found the v...